Below are the detailed steps on how to set up your email and SMS settings.
1. On your My Seller Pal, go to Review Monitoring and click on Email & SMS Settings.
2. Type in your email address on the Email Addresses field. Separate by commas if you want multiple emails addresses to be notified. Leave it blank if you don't want to receive email notifications.
3. Type in your phone numbers on SMS Numbers field. Separate by commas if you want multiple numbers to be notified. Leave it blank if you don't want to receive SMS notifications.
4. If you wish to be notified only during specific hours, set up your SMS Do not Disturb Start Time by choosing on the drop-down menu.
We will start queueing SMS messages at this time.
5. Set up your Do Not Disturb End Time by choosing on the drop-down menu.
6. Set up the applicable Timezone.
7. Click on Update Settings.
Please note that you are responsible for any SMS/data charges for numbers added above.