Below is an email template that you can use on your Amazon email autoresponder to request a Seller Feedback or a Product Review:
Dear Valued [Brand or Company Name] Customer.
Thank you so much for your recent order of [product_name].
Your satisfaction is our top priority so we would like to check-in and see if everything was exactly as you’d hoped for. If this isn’t the case, please let us know by replying to this message so we can make things right immediately.
Also, we would greatly appreciate it if you can take a moment to leave us your honest feedback or review. Just click on the link below to do so:
[feedback_link:your text] or [product_review_link:your text]
Thanks in advance! We greatly appreciate it.
My Seller Pal
Below are the supported variables that you can use:
[product_name] Product name purchased
[order_id] Amazon Order Id
[feedback_link:your text] Links to Seller Feedback for the order. The link will show "your text".
[product_review_link:your text] Links to leave a product review for the product. The link will show "your text"
[asin] Purchased ASIN. Useful for any additional gaps we don't cover.
For the full and comprehensive guide on how to set up your email autoresponder, click here.
It is strongly advised to personalize your email to be able to cater to your customers' specific needs depending on the product. One important thing to remember is to keep it short and simple.